Building on 2017

Keynote Speaker


You’ve got a plan for your company’s financial success, but what’s your plan for its CULTURE?

Join keynote speaker Jenn Lim, CEO & Chief Happiness Officer of Delivering Happiness, to learn about how to build a strong culture for happier employees = happier customers = more profitable business & meaningful lives.


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Sessions Overview



12:00 pm – 5:00 pm
Executive Summit
Customer Advisory Board

6:00 pm – 9:00 pm
Welcome Reception & Dinner


8:00 am – 10:00 am
Opening Keynote

10:30 am – 12:30 pm
Breakout Sessions

12:30 pm – 1:30 pm

1:30 pm – 3:30 pm
Breakout Sessions

3:45 pm – 5:00 pm
Breakout Sessions

5:00 pm – 6:00 pm
Awards Ceremony & Happy Hour


8:00 am – 9:30 am
Opening Keynote

10:00 am – 12:00 pm
Breakout Sessions

12:00 pm – 1:00 pm

1:00 pm – 3:00 pm
Breakout Sessions

3:30 pm – 5:30 pm
Breakout Sessions

6:15 pm – 11:00 pm
Customer Appreciation Event


8:30 am – 10:30 am
Breakout Sessions

11:00 am – 12:00 pm
Closing Keynote



Hyatt Regency Hill Country Resort and Spa, San Antonio, TX

9800 Hyatt Resort Drive, San Antonio, TX 78251

Built upon 300 acres of the historic Rogers-Wiseman family ranch, this casually elegant San Antonio resort offers the convenience of the city with the peaceful charm of the Texas Hill Country. Located next door to Sea World and only a short distance from the airport and downtown, the resort provides easy access to the famous River Walk and the Alamo.

A special room rate of $199 per night  plus applicable tax is available for Connections attendees. Reservations must be made by Friday, April 6, 2018 at 5:00 pm ET in order to be guaranteed this special rate. This rate will span the event’s official duration plus three days pre and post event. Please make sure to reserve your room during the registration process.

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